Privacy Policy

Thank you for using Faithly. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal and organizational information when you use our website, services, and related tools.

1. Information We Collect

1.1. Information You Provide

• Name, email address, and phone number when you sign up or contact us

• Church or organization name and related administrative information

• Billing information (processed securely by third-party providers such as Stripe)

• Operational or performance data shared during onboarding or service delivery

• Communications, feedback, and support inquiries

1.2. Information We Collect Automatically

• Usage data (e.g., page visits, clicks, time spent)

• Device and browser type

• IP address and general location

• Cookies and similar tracking tools (for functionality and analytics)

2. How We Use Your Information

We use your information to:

• Provide and manage our services

• Deliver operational dashboards, reporting, and structured execution support

• Process subscription payments securely

• Communicate onboarding updates, service changes, or support messages

• Improve our platform performance and service quality

• Maintain security and prevent fraud

• Comply with legal and regulatory obligations

3. How We Share Information

We do not sell your personal or organizational information.

We may share information with:

• Service providers (e.g., payment processors like Stripe, analytics providers, hosting services)

• Professional advisors (legal, accounting, compliance)

• Legal authorities, if required by law or to protect rights and safety

All third parties are required to maintain confidentiality and use the data only for intended operational purposes.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Improve site functionality

• Analyze traffic and usage patterns

• Enhance user experience

• Maintain session integrity

You may control or disable cookies in your browser settings. Disabling cookies may affect certain features of the site.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and correct your personal information

• Request deletion of your data (subject to contractual or legal obligations)

• Opt out of non-essential communications

To make a request, contact us at:
support@faithly.ai

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information, including secure servers and access controls.

Payment data is processed securely by Stripe and is not stored directly on our servers.

While we take security seriously, no online platform can guarantee 100% protection.

7. Client & Church Data

Faithly may process operational, organizational, and performance-related data provided by churches or client organizations.

Such data is used solely for the purpose of delivering contracted services. Faithly does not claim ownership of client data and will not use it outside agreed service delivery.

8. International Users

Your data may be stored or processed in jurisdictions outside your country. By using Faithly, you consent to this data handling and transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we may notify you via email or website notice.

The updated version will include a revised effective date.

10. Contact Us

If you have any questions or concerns, contact us at:

Email: support@faithly.ai
Website: https://faithly.ai