Welcome to Faithly! These Terms of Service (“Terms”) govern your access to and use of our website, services, dashboards, reporting tools, and related offerings. By accessing or using Faithly, you agree to these Terms.

1. Who We Are

Faithly is a church-focused operational intelligence and structured execution service. We provide leadership dashboards, reporting, analytics integration, operational audits, and subscription-based strategic support.

Faithly may operate as both a service provider and software-enabled solution.

2. Your Account

2.1. Eligibility

You must be at least 18 years old and authorized to act on behalf of your church or organization to use Faithly’s services.

By creating an account or entering into a subscription, you confirm that:

• The information provided is accurate and complete

• You have authority to bind your organization to these Terms

2.2. Account Security

You are responsible for maintaining the confidentiality of login credentials and for all activity under your account.

Faithly is not responsible for unauthorized access resulting from your failure to secure account information.

2.3. Suspension & Termination

You may cancel your subscription in accordance with Section 4.

Faithly reserves the right to suspend or terminate access if:

• You violate these Terms

• Payments fail or remain overdue

• Your use creates legal, operational, or reputational risk

3. Using Faithly

3.1. License

We grant you a limited, non-exclusive, non-transferable license to access and use Faithly’s dashboards, reporting systems, and services for internal organizational purposes only.

3.2. Restrictions

You agree not to:

• Share login credentials with unauthorized third parties

• Reverse engineer, copy, modify, or redistribute any proprietary systems

• Resell Faithly services without written permission

• Use Faithly for unlawful or harmful purposes

4. Payments & Plans

4.1. Pricing

Pricing and plan details are listed on our website or provided in a service agreement.

Faithly reserves the right to update pricing for future billing cycles with reasonable notice.

4.2. Billing

Payments are processed securely through third-party providers (e.g., Stripe).

Subscription plans:

• Auto-renew unless canceled

• Are billed in advance (monthly or yearly depending on the plan)

• May include a one-time setup or onboarding fee

Failure to complete payment may result in suspension of services.

4.3. Setup Fees

One-time setup, onboarding, or audit fees are non-refundable unless otherwise agreed in writing.

4.4. Cancellation

You may cancel your subscription at any time through the Stripe Customer Portal or by contacting support.

Unless otherwise specified in a signed agreement:

• Cancellation stops future renewals

• No partial refunds are provided for unused time in a billing cycle

• Access continues until the end of the current paid period

4.5. Refunds

Refunds are not guaranteed and are evaluated on a case-by-case basis.

5. Data & Content Ownership

All branding, systems, dashboards, methodologies, and platform components belong to Faithly.

Client Data:

• Churches and organizations retain ownership of their operational data

• Faithly may process such data solely to provide contracted services

• Faithly does not sell client data

Aggregated, anonymized insights may be used to improve services.

6. Service Disclaimer

Faithly provides strategic insights, reporting, and operational clarity tools.

We do not guarantee:

• Specific attendance growth

• Revenue increases

• Organizational performance outcomes

Results depend on implementation and leadership decisions.

Services are provided “as-is” without warranties of uninterrupted availability.

7. Limitation of Liability

To the maximum extent permitted by law:

Faithly shall not be liable for indirect, incidental, consequential, or special damages arising from:

• Use or inability to use services

• Data interruptions

• Third-party integrations

• Decisions made based on dashboards or reports

Total liability shall not exceed the amount paid by the client in the preceding 3 months.

8. Third-Party Services

Faithly integrates with third-party tools (e.g., Stripe, analytics platforms, church management systems).

We are not responsible for service interruptions or policy changes from third-party providers.

9. Changes to These Terms

We may update these Terms from time to time.

If significant changes are made, we will notify users via email or website notice.

Continued use of Faithly constitutes acceptance of updated Terms.

10. Governing Law

These Terms shall be governed by and interpreted under the laws of the applicable operating jurisdiction of Faithly.

11. Contact

If you have questions about these Terms, contact:

Email: support@faithly.ai
Website: https://faithly.ai